How long does a Sure Step treatment last?

  • We guarantee that a Sure Step treatment will last one year. If your treated surface loses it’s increased dynamic coefficient of friction (DCOF) within that year, we come back and treat it again at no cost to you.

  • Most treatments last well over one year.

  • High-traffic floors may need to be treated yearly due to normal wear and tear on the floor.

  • Bath tub treatments can last several years.

What is the warranty on a Sure Step treatment?

  • We guarantee that a Sure Step treatment will last one year, and we back that up with a written warranty.

  • If your treated surface loses it’s increased dynamic coefficient of friction (DCOF) within that year, we come back and treat it again at no cost to you.

How much does Sure Step cost?

  • Sure Step is cost-effective and long-lasting, and McVey Non-Slip Solutions, LLC is pleased to offer fully transparent pricing.

  • Please see the Pricing and Discounts page on our website for full details.

What discounts are available?

  • McVey Non-Slip Solutions, LLC is pleased to offer multiple different discounts for both new and existing clients in order to more our Sure Step treatments even more affordable and cost-effective.

  • Please see the Pricing and Discounts page on our website for full details.

How long does it take to perform a Sure Step treatment?

  • There is no exact formula, and it depends upon a variety of factors including how much surface preparation is needed, whether the area is wide open or whether it has obstacles, whether the floor has drains or not, and how large of an area we can work on at one time.

  • But in general, it takes about one hour to treat each 500-1,000 square feet of flooring, and another 2 hours for set up and clean up. Most floors will be treated and completed in a single day, and they are ready to use immediately.

  • For bath tubs and showers, we can typically treat 2-4 tubs or showers per hour, and another 1 hour for set up and clean up. For showers and bath tubs, it’s typical for us to return over multiple days so as not to interrupt the usual operations of your business.

How long do I have to stay off of the treated area after treatment?

  • Your surface is ready to use immediately after we finish treating it with Sure Step… there is no down time!

Is Sure Step safe?

  • Yes! Sure Step is a proven product that has been around for many years.

  • After we finish treating your surface, we neutralize the Sure Step and fully rinse the surface 2-3 times, and then either squeegee the rinse down an available drain, or in the case of drainless floors, vacuum the rinse up and safely dispose of it down a sink drain.

  • Your floors will be thoroughly rinsed and ready to use immediately once we finish your treatment.

  • Safety Data Sheets for Sure Step are available upon request for any clients needing them.

Is McVey Non-Slip Solutions, LLC BBB accredited?

  • Our first day of eligibility for BBB accreditation is 5-18-25, and we plan to file that day.

Is McVey Non-Slip Solutions, LLC bonded and insured?

  • Yes! McVey Non-Slip Solutions, LLC is bonded and insured, and we can provide documentation upon request.

Do you offer free samples?

  • Yes! In our sales process, we typically we will come to your place of business with a hands-on demo so that you can experience Sure Step for yourself.

  • If you would like to see more, we can also treat one of your floor tiles right in front of you so you can experience the process and the outcome on your own floor.

Do you have a solution for fiberglass showers or fiberglass tubs?

  • Yes! While our Sure Step chemical treatments work on hard mineral floors, we have a separate Sure Step product made for fiberglass showers and fiberglass tubs. It’s a highly-durable spray-on coating that adds a grip texture.

  • Please click Contact Me for more details and/or a hands-on demo.

Do you have a solution for VCT flooring?

  • Yes! We are pleased to offer Sure Shine, which we can supply directly to your floor team to incorporate in their floor care routine.

  • Sure Shine is finished with a burnisher and adds to the slip-resistance of VCT floors.

  • Please click Contact Me for more details.

Does Sure Step require special cleaning or other procedures?

  • No. You can continue treating your floor/surface with your routine cleaning procedures.

  • Please note that grease will decrease how effective your Sure Step treatment is.

  • McVey Non-Slip Solutions, LLC is pleased to offer a detergent-free commercial-grade degreaser for any clients with floors that routinely get greasy (typically restaurant and fast food kitchens).

  • Please click Contact Me for more details.

Do I have to be a customer in order to refer somebody via the Referral Program?

Have another question?

Please call/email us or fill out the Contact Me form and we will gladly answer any questions you have!